Industry
Logistics & Transportation
Freight runs on phone calls, emails and PDFs. We build the agents that answer the phone, onboard carriers, watch every truck, quote loads and find the next customer, so dispatchers dispatch.
The problems we solve
- Carrier onboarding packets chased by hand for days
- Insurance evidence accepted from the party with a reason to alter it
- One truck visible at a time, late loads discovered by the customer
- Load-board postings pasted into a chatbot for a price
- Growth that depends entirely on referrals
Client stories
Logistics & Transportation
Carrier onboarding without the chasing
An onboarding desk that sends the packet, reads what comes back, chases what is missing and verifies insurance evidence at its source. A person still makes the final call.
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Logistics & Transportation
Every truck on one board, every quote priced by rules
A dispatch desk for a brokerage: a fleet board that spots late and dark loads before the customer does, and a quote desk that prices postings by rules the brokerage owns.
Read the storyRelated insights
Perspective · Agentic systems
Agents that do office work: what actually holds up in production
After building agent systems for operators in several industries, the pattern that survives is not the clever prompt. It is a deterministic core, a model at the edges, a person one click away, and one file that says who the business is.
Read the perspective
Article · Logistics
The pricing engine should not be the language model
A dispatcher pasting a load-board posting into a chatbot gets a confident number and no way to know where it came from. The fix is not a better prompt. It is a quote built line by line by code, with the model limited to reading and reviewing.
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Article · Voice & conversational AI
Voice agents at the front desk: latency, interruption, and knowing when to hand off
A phone agent is judged in the first two seconds. What makes one usable is not the model's vocabulary but the plumbing: no transcoding, interruption that works, a person rung first, and one brain shared with the website so the answers match.
Read the articleTalk to someone who has built it
We will show you a system running in your industry before we propose one.