Service
Agentic Systems
Answer the phone, triage the inbox, chase the missing document, file the paper trail, draft the reply. We build agents around deterministic cores and tool-calling edges, and put a human check wherever the stakes warrant one.
What we do
- Inbox and triage agents
- Separate what needs a reply from the rest; summarise; draft the answer in your voice.
- Phone screeners
- Turn away the salespeople, answer real questions, take a message and pass it on.
- Document chasers
- Monitor replies, classify what came back, follow up for what is missing, and request what only a third party may send.
- Lead finders
- Search, read each company's site, extract what matters, grade fit, write the first email.
- Review queues
- Score, sort worst first, show where and why, and let a reviewer open only the suspicious ones.
Client stories
Industrial & Scientific Distribution
Five thousand qualified leads, researched by a system
A platform that finds potential customers, researches each one, ranks them by fit and drops them into the sales team's own CRM with the useful details already filled in.
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Professional Services
The paper trail files itself
For a small practice, every email that carries a task, a decision or an open question is saved into the right project folder. When the evidence conflicts, the principal gets a one-click check.
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Logistics & Transportation
Carrier onboarding without the chasing
An onboarding desk that sends the packet, reads what comes back, chases what is missing and verifies insurance evidence at its source. A person still makes the final call.
Read the storyRelated insights
Perspective · Agentic systems
Agents that do office work: what actually holds up in production
After building agent systems for operators in several industries, the pattern that survives is not the clever prompt. It is a deterministic core, a model at the edges, a person one click away, and one file that says who the business is.
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Article · Logistics
The pricing engine should not be the language model
A dispatcher pasting a load-board posting into a chatbot gets a confident number and no way to know where it came from. The fix is not a better prompt. It is a quote built line by line by code, with the model limited to reading and reviewing.
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Article · Professional services
The email that mentions two jobs
The hardest email to file is the one whose subject names one project while the body discusses another. A filing agent that guesses will be wrong in the way that matters most. One that asks will be right, and will learn.
Read the articleLet's find the hours
Tell us which workflow eats the day. We will tell you whether it is worth building.