Service
Voice & Conversational AI
Phone agents that ring your people first and answer when they cannot. Web assistants grounded in your own content. Both share one brain, so the answer on the phone matches the answer on the site.
What we do
- Real-time voice
- Speech-to-speech with interruption, bridged to your telephony.
- Grounded web chat
- Company facts in the prompt, the catalogue searched on demand, appointments booked with a tool.
- Call policy
- Who to put through, who to turn away, when to take a message, and what to send afterwards.
- Handoff design
- Ring a person first; escalate on request; never pretend to be human.
- Faithfulness measurement
- An evaluation that tells you how often the assistant answered from the facts.
Client stories
Professional Services
Practice calls that cost no real leads
Voice agents that play the customer, each with its own voice and temperament, so new sales reps can rehearse any kind of call. After each one, the system grades the rep and gives feedback.
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Industrial & Scientific Distribution
A front desk that answers every call and knows the catalogue
A phone agent that rings the owner first and answers when nobody can, and a website assistant that shares the same brain, the same catalogue and the same booking tool.
Read the storyRelated insights
Article · Voice & conversational AI
Voice agents at the front desk: latency, interruption, and knowing when to hand off
A phone agent is judged in the first two seconds. What makes one usable is not the model's vocabulary but the plumbing: no transcoding, interruption that works, a person rung first, and one brain shared with the website so the answers match.
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Article · Evaluation & assurance
Measuring a grounded assistant: context recall and faithfulness
"Does it make things up?" is the only question a business owner asks about an assistant built on their own content. It has a numeric answer, and the number should be on the dashboard before the assistant is on the phone.
Read the articleLet's find the hours
Tell us which workflow eats the day. We will tell you whether it is worth building.